Privacy Policy

AA Lifting Solutions Ltd (“we”, “us”, “our”)
Company number: 09301885. Registered office: 50 Cranbrook Park, London, England, N22 5NA.

1. Introduction

We are committed to protecting and respecting your privacy. This Policy explains how we collect, use, store and protect the personal data you provide when you use our website (https://www.aaliftingsolutions.co.uk) and the services we provide (lifting, shifting, machinery installation, anchor testing, equipment inspection, etc.). AA Lifting Solutions

By submitting personal data to us, you agree to the terms of this Policy.

2. Data We Collect

We may collect and process the following personal data:

Name, job title, company name, address, contact telephone number and email address.
Project details and site information (e.g., location, scope, machinery involved) to provide our services.
Billing information and payment details to process invoices and payments.
Technical data (for example IP address, browser type) when you use our website.
Any other information you choose to provide (for example via contact forms or email).

3. How We Use Your Data

We use your personal data for the following purposes:

To respond to enquiries and provide our services (planning, lifting operations, inspections, testing).
To schedule and manage lifting operations, produce documentation (lift plans, inspection reports, test certificates), ensure compliance with relevant legal/regulatory requirements (including BS 7121, BS 8539, LOLER, PUWER). AA Lifting Solutions
To issue invoices and process payments.
To send you updates, news, service changes or offers (only if you have opted in).
To monitor and improve our website and services.
To meet legal and regulatory obligations (for example health & safety records, contract lifting records).

4. Lawful Basis for Processing

We rely on one or more of the following lawful bases under the UK GDPR for processing your personal data:

Contract: processing necessary for our performance of a contract to provide lifting or inspection services.
Legitimate interests: for example improving our services, ensuring safety compliance, legitimate business administration – provided this does not override your rights and freedoms.
Legal obligation: processing required to comply with health & safety legislation, financial and tax obligations.
Consent: where you have given clear consent (for example to receive marketing communications).

5. Data Sharing and Disclosure

We will not sell your personal data. We may share your personal data with:

Contractors, subcontractors or agents engaged in delivering our services (for example inspection engineers, testing companies) under confidentiality obligations.
Regulatory bodies, health & safety authorities or courts when required by law.
Service providers (for example IT hosting or email communication providers) who process data on our behalf under appropriate agreements.
In the event of a business sale, merger, or acquisition the data may be transferred to the new entity.

6. Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Policy, and to comply with our legal and regulatory obligations (including health & safety records, financial records). After that period we will either delete or anonymise it.

7. Your Rights

Under UK GDPR you have various rights, including:

Right to access your personal data.
Right to correct inaccurate or incomplete data.
Right to erasure (under certain circumstances).
Right to restrict processing.
Right to data portability.
Right to object to processing (particularly for direct marketing or legitimate interest processing).
Right to withdraw consent at any time (where processing is based on consent).
To exercise any of these rights, please contact: support@construct-tech.co.uk (or the email address you use).

8. Cookies and Tracking

Our website uses cookies and similar technologies. Please see our Cookie Policy for details (link). Cookies help us provide you with a better user experience, analyse website usage, and deliver relevant content.

9. Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised or unlawful processing, accidental loss, destruction or damage. Access to your personal data is limited to those who have a business need to know.

10. International Transfers

If we transfer your personal data outside the UK, we will ensure appropriate safeguards are in place such as standard contractual clauses, to protect your data in line with UK GDPR requirements.

11. Links to Other Websites

Our website may include links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to read their privacy policies before providing personal data.

12. Changes to this Policy

We may update this Policy from time to time. The “last updated” date will be displayed at the top of the policy page. We encourage you to check this page regularly.

Disclaimer

The information on this website and our marketing materials is provided for general guidance only and does not constitute professional advice. While we endeavour to ensure that the information is accurate and up to date, we accept no responsibility for any errors, omissions or misstatements, or for any loss, damage or expense arising from reliance upon it.

All lifting operations, inspections, testing, and any services offered by AA Lifting Solutions Ltd are subject to detailed project-specific documentation, contract terms, risk assessment, and compliance with the applicable legal framework (including LOLER, PUWER, BS 7121, BS 8539). Use of our services requires clients to ensure that they engage with us via formal contract and that project-specific parameters are clearly defined in the purchase order or agreement.

AA Lifting Solutions Ltd excludes liability to the fullest extent permitted by law for any defect or failure arising from misuse, lack of maintenance, improper operation or deviation from the agreed contract/service scope.